Health officials in Canada are intensifying efforts to reduce the persistent issue of prolonged waiting periods in Emergency Departments (EDs), which negatively impact patients, medical staff, and the overall healthcare system.
Mapping Effective Interventions
A recent scoping review has shed light on various strategies deployed across Canadian EDs between 2010 and 2024. By examining 21 studies, predominantly from Ontario, researchers categorized interventions into five key themes: Alternative Location, Financial Incentives, Health Workforce Enhancement, Process Improvement, and Integrated Intervention.
Diverse Approaches Yield Varied Results
Most of the initiatives were assessed through retrospective evaluations, with a few employing cluster randomized trials and other methodologies. The focus was mainly on high-volume urban EDs, highlighting a gap in rural healthcare settings.
- Alternative ED locations and workforce enhancements consistently reduced wait times.
- Integrated intervention strategies showed significant promise by addressing multiple factors simultaneously.
- Financial incentives and process improvements produced mixed outcomes, suggesting the need for more tailored approaches.
These findings indicate that while operational efficiencies are crucial, the sustainability of reduced wait times depends on multifaceted and context-specific strategies tailored to individual healthcare environments.
Healthcare policymakers and professionals can utilize this comprehensive mapping to make informed decisions, ensuring that interventions are both effective and adaptable to the unique challenges faced by different EDs across the country.
Addressing prolonged ED wait times requires a holistic approach that not only strengthens operational processes but also considers the broader health system challenges and specific contextual issues within emergency departments. Implementing integrated and workforce-focused strategies appears essential for achieving lasting improvements in patient care and system efficiency.

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