Key Takeaways
- Healthcare organizations can now leverage HealthStream’s patented Privilege Solution, which automates the evaluation of provider qualifications, making the privileging process faster and more efficient.
- HealthStream’s new Network by HealthStream™ platform, developed in partnership with Verisys, provides health plans with automated credentialing and compliance solutions, streamlining operations and enhancing provider data management.
- The hStream platform has expanded its capabilities, introducing the Provider Portfolio and MyLearning features, offering pre-validated mobile credentials and integrated compliance training for providers, further improving the credentialing and onboarding process.
HealthStream, a leader in healthcare technology solutions focused on workforce management, has introduced a series of significant innovations to its CredentialStream® platform during the 2024 National Association Medical Staff Services (NAMSS) Conference. These developments are set to revolutionize how healthcare organizations manage credentialing, privileging, and provider data, offering a streamlined, efficient process that ultimately improves the provider experience and accelerates time to revenue for healthcare systems.
One of the most groundbreaking announcements is the awarding of a patent for HealthStream’s Privilege Solution, which was recognized in August 2024. The solution provides a comprehensive, automated system for healthcare provider privileging that stands out in the industry. It features a curated privileging library, which contains detailed data on medical staff qualifications, credentials, and competencies, alongside smart logic that automates the evaluation process. This not only makes privileging more efficient but also ensures that it is consistent and objective.
Additionally, the solution includes an innovative feature that allows online reviewers to analyze, discuss, and make decisions about granting privileges based on national benchmarks and other key metrics. The patented technology offers a unique approach to privileging that benefits both healthcare institutions and their providers by simplifying what is often a complex and time-consuming process.
HealthStream Launches Network by HealthStream™ and Enhances hStream Platform for Streamlined Credentialing
In a further enhancement of its healthcare solutions, HealthStream has introduced Network by HealthStream™, a new platform designed specifically for health plans to manage and maintain continuously updated practitioner data. The platform is aimed at automating critical tasks such as payer credentialing, regulatory compliance, network adequacy checks, provider directory management, and contract processing. This data-fluent solution enables health plans to streamline operations, grow their networks more efficiently, and ultimately enhance the member experience.
In a significant collaboration with Verisys Corporation, HealthStream is also launching OneClick Verisys, the first tech-enabled Credentials Verification Organization (CVO) service. This partnership enables health plans to outsource credentialing processes with the simple click of a button, offering them the convenience of an outsourced service while maintaining the power and control of a digital practitioner record. The introduction of Network by HealthStream™ allows health plans to stay compliant, manage data seamlessly, and ensure a smoother, faster credentialing process for providers.
HealthStream’s hStream platform has also received expanded capabilities as part of its Credentialing Package, which now includes two major benefits designed to enhance the experience for both providers and healthcare organizations. The Provider Portfolio feature offers a unique, pre-validated, mobile wallet of credentials for every licensed provider in the U.S. Once implemented, this will allow providers to submit a claimed Provider Portfolio during the credentialing process to any CredentialStream client, streamlining the application and verification process.
HealthStream Enhances CredentialStream with Automated Provider Portfolio and Integrated Compliance Solutions
The Provider Portfolio will be automatically updated from other HealthStream applications, such as the HealthStream Learning Center (HLC) and CME applications. This automated updating process ensures that providers stay compliant with their licensing and certification requirements without manual intervention. Another key benefit, MyLearning, integrates assigned courses for providers directly into their CredentialStream Hub. This new functionality allows healthcare organizations to assign mandatory compliance courses, such as onboarding or annual training, and have them appear alongside other credentialing tasks in the CredentialStream system.
The completion of these tasks is automatically tracked, and completion data is added to the Provider Portfolio, ensuring that providers have a seamless, integrated experience. HealthStream’s new compliance courses are designed to fulfill regulatory requirements across multiple areas, making it easier for providers to remain compliant with a single, streamlined course package.
Michael J. Sousa, Executive Vice President of Enterprise Applications at HealthStream, expressed excitement over these latest developments: “We are proud to announce these new credentialing, privileging, and enrollment innovations. Collectively, these new capabilities will enable our clients to accelerate time to revenue, rapidly validate credentials, and boost the provider experience. We believe that accelerating the onboarding process for providers—including a myriad of tasks across medical staff credentialing, privileging, enrollment, health plan credentialing, compliance training, EMR provisioning, CME management, and provider evaluation—can best be achieved with a single application that automates all of these tasks and delivers a one-stop solution for providers.”
HealthStream Advances Healthcare Workforce Management with Innovative Credentialing and Privileging Solutions
The announcement of these innovations is a major step forward for HealthStream as the company continues to lead the way in healthcare workforce management technology. By bringing together the complex processes of credentialing, privileging, and compliance training into a single platform, HealthStream is empowering healthcare organizations to streamline their operations and reduce administrative burdens on both providers and administrators.
HealthStream is showcasing these innovations at the NAMSS 2024 Conference in Denver, where attendees have the opportunity to learn more about these industry-leading solutions and how they can benefit their organizations. The conference includes a Solution Showcase presentation titled “Credentialing and Privileging are Critical: Win with CredentialStream,” where participants can explore these new developments in detail and see firsthand how HealthStream is transforming the credentialing process in healthcare.
These innovations represent HealthStream’s commitment to continuously improving the healthcare industry through technology-driven solutions. With its patented Privilege Solution, Network by HealthStream™, and the expanded hStream platform, HealthStream is helping healthcare organizations and health plans stay ahead in a rapidly evolving industry, ensuring they can deliver the best possible care while improving operational efficiency.
Resource: HealthStream, September 30, 2024
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