Starting June 23, 2025, Italian citizens can access the newly activated free public utility number 1500 from 9 AM to 5 PM, Monday through Friday, excluding holidays. This service provides vital information on managing extreme heat and details available socio-health services across the nation. Building on last year’s efforts, the initiative collaborates closely with the National Institute for Insurance against Accidents at Work (INAIL).
Comprehensive Support for Vulnerable Populations
The 1500 hotline offers a range of resources aimed at preventing the adverse health effects of heat, especially for the most vulnerable groups. Users can receive practical advice on staying safe during heatwaves, access forecasts from the Ministry of Health’s heatwave surveillance system, and get directed to regional and municipal services tailored to their needs.
Enhanced Safety Measures for Outdoor Workers
Additionally, the service provides information on the alert system established to protect workers’ health and safety from the risks associated with high temperatures. Developed in partnership with INAIL and CNR-IBE under the Work climate project, these guidelines are essential for outdoor laborers exposed to prolonged sun exposure.
- Immediate access to medical counseling ensures rapid response to health emergencies related to heat.
- Collaboration with local health directors guarantees a second-tier support system for complex cases.
- Real-time monitoring through the Daily Mortality Surveillance System (SiSMG) enables swift identification of public health threats.
The 1500 service complements the Ministry of Health’s Summer Heat Plan 2025, operational since May 26. This plan emphasizes preventing heat-related health issues, with a focus on protecting the most susceptible populations.
Extensive measures, accessible via the Ministry’s dedicated heatwave website, include guidelines for minimizing health risks, contact numbers for emergency services provided by local health authorities, and informational brochures on managing heat exposure. These resources remain available until mid-September to address the peak summer heat period.
Implementing the 1500 hotline represents a strategic enhancement in Italy’s public health response to extreme weather. By providing centralized, easy-to-access information and support, the initiative aims to reduce heat-related health incidents significantly. The integration of advanced surveillance systems and collaborative efforts with key institutions underscores Italy’s commitment to safeguarding its citizens against the growing challenges of climate change.
Residents are encouraged to utilize the 1500 service proactively to stay informed and prepared during the summer months. With comprehensive support and timely information, Italy is taking decisive steps to ensure public health and safety in the face of increasing heatwave occurrences.
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