Tuesday, July 15, 2025

Veterans Shift to Non-VA Urgent Care Prescriptions, Raising Safety Alerts

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An increasing number of Veterans are utilizing urgent care services outside the Department of Veterans Affairs (VA), leading to concerns over prescription safety and medication management, a recent study reveals.

Rising Trend in Non-VA Prescriptions

From July 2019 to March 2023, over 83,000 Veterans filled more than 271,000 urgent care prescriptions outside the VA network. The utilization surged significantly, with prescription fills escalating from 341 in March 2020 to nearly 10,000 by January 2023. The average age of these Veterans was approximately 56 years, predominantly male and white, with a substantial portion residing in rural areas.

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Safety Concerns and Compliance Issues

A notable 9.3% of the prescriptions issued did not comply with VA urgent care benefit guidelines. This includes prescriptions not listed on the approved formulary and those exceeding the 14-day supply limit. Additionally, about a quarter of these prescriptions were later continued within the VA system, with a segment representing new medications lacking prior VA records.

  • Potential for inappropriate prescribing, especially with high use of antimicrobials and steroids.
  • Increased risk of polypharmacy and drug interactions due to lack of integrated clinical oversight.

The study emphasizes that the VA’s Community Care Reimbursement System (CCRS) holds valuable data that, when combined with other VA databases, can enhance medication safety and care coordination for Veterans receiving non-VA prescriptions.

Effective integration of data systems and enhanced clinical decision support tools are essential steps towards mitigating the risks associated with non-VA urgent care prescriptions. By leveraging comprehensive data analysis, the VA can better monitor prescribing patterns and implement strategies to ensure the well-being of Veterans.

Veterans and healthcare providers alike benefit from a streamlined approach to medication management. Ensuring that urgent care prescriptions align with VA guidelines not only safeguards against potential medical complications but also fosters a more cohesive healthcare experience for those who have served.

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